Contact

Need help with an order or product from the ERIC Shop? Fill in the form below and our team will get back to you as soon as possible. Please allow up to 3 working days for a reply. Messages are not monitored during weekends or bank holidays. To help us assist you more quickly, please include your order number if you have one.

You can also contact us directly at orders@eric.org.uk.

Our shop team is unable to provide advice relating to children’s bowel or bladder conditions. For support from one of ERIC’s trained continence experts, please visit: www.eric.org.uk/helpline